Hello,
Thank you for reaching out to us regarding the renewal billing issue. We appreciate your prompt action in resolving this matter.
To update the payment method and reactivate your license, please follow these steps:
- Ensure that your new card details are updated in your account.
- Visit the Rank Math website and log in to your account.
- Navigate to the billing section and update your payment information.
- Once the payment details are updated, your license should reactivate automatically.
If you encounter any difficulties during this process or need further assistance, please feel free to reply to this ticket, and a human agent from our support team will assist you promptly.
Thank you for your cooperation, and we look forward to resolving this issue for you.
Best regards.
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Download or Update My Invoice » Rank Math
Payment added yesterday. Not resolved.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Unfortunately, your subscription has already been expired and deactivated.
You’ll have to purchase a new subscription from here to continue using the premium features.
Don’t worry, all your old Rank Math data and settings will remain after purchasing a new subscription.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
