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Some two three days back the score box(0-100) for article title is missing in the free version. When I’m writing an article the title score is not showing. It is only showing the content score. What to do?
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Hello,
Thank you for your query. We will be super happy to help you with your concern.
Please see if this tutorial can help you: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/
If the Add SEO Controls option is already enabled for the posts and you are still not able to see the meta box then assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well:
Only the site admin would know and your users won’t be affected by this troubleshooting.Looking forward to helping you.
Hii, thank you for replying. Meta box is available but title i.e main heading box is missing. Basically I’m talking about the main heading score of an article. It just abruptly vanishned some 3-4 days back. Initially I assumed it as some kind of fault at my end, so I tried reinstalling Rank Maths but the problem is still there. Actually there were three boxes on the top while writing an article.
1. Heading Box
2. Meta Box
3. Content AI
So, out of these three heading box is missing which used to tell me the score of my heading of the article. Is it because of some updates or something else?Hello,
Thank you for the additional information.
Can you please send us a screenshot or video that describes this issue – just so we understand properly? You can use imgur.com/upload to share images and loom.com to record videos.
That said, the most likely cause of this issue is a conflict with another plugin or your theme. To find out which one is causing the problem, you need to do some troubleshooting steps. Don’t worry, it’s not hard and it won’t affect your visitors.
Here’s what you need to do:
- First of all, please make sure that you have the latest versions of Rank Math and your theme and other plugins installed on your website. If not, please update them as soon as possible.
- Follow this guide to check for plugin conflicts: https://rankmath.com/kb/check-plugin-conflicts/
- Watch this video to see how it’s done: https://www.youtube.com/embed/FcIWRhcUP2c
If the issue is still there:
- Edit your first post on this ticket and add your WordPress and FTP login details in the Sensitive Data section at the bottom. This is a secure area that only our support team can access. You can also use this plugin to create a temporary login link and share it with us: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to keep track of any changes we might make on your website (if needed): https://wordpress.org/plugins/wp-security-audit-log/
Before you share any information with us, please make sure you have a full backup of your website. This is very important in case something goes wrong.
We look forward to helping you troubleshoot this issue.
The headline score box came and it again vanished 2 days back. Why is it happening? Is it because of some update or anything?
Hello,
I am really sorry for the prolonged to and fro of questions and replies.
Could you please share some screenshots or screencasts for us to understand your situation better.
You can use a tools like imgur for screenshots or loom for screencasts and share the generated links here.
This will give us the idea visually on how your post editor page looks like without the “headline score box”.
Since it came back and then went away again, it seems like a an WordPress admin side caching issue.
Can you please try clearing your site, plugin, any server-level cache, or browser cache to see if that works for you?
Also, please try to check if it is due to a conflict with one of the plugins or the theme you are using as suggested earlier here : https://support.rankmath.com/ticket/regarding-article-title-score/?view=all#post-586184
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Regarding article title score’ is closed to new replies.