Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Content AI plans differ from our Rank Math PRO subscription.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Then, you can purchase a new subscription from our site: https://rankmath.com/pricing
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Thanks so much! Love the product!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.
I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
Cheers
