Hello,
Thank you for contacting us and bringing your concern to our attention.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI? This will help us make it better so you can give it another shot in the future.
Looking forward to hearing back from you.
Thank you.
I thought it would be automatic and it wasnt. I am a beginner that has no real knowledge of SEO, so when I saw your advert that stated that it used artificial intelligence, I jumped at the chance. But I found that there was nothing like that. I could not click a button and everything would already be populated. I had to still enter information and keywords etc, which defeats the purpose.
I like most beginners want to just click a button and have all the information there already, so that we can move on to operating the website or woocommerce shop without having to pay someone else to do the SEO.
So yes, I am unhappy and I want my money back.
Every other product out there says the same, but it still needs someone whom know seo that I would have to pay to do it for me.
Regards
Peter
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
