Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Upon checking we do not see your account associated to the SEO Course.
Please refer to the screenshot below :
https://monosnap.com/direct/6FQ9ll6AeorK3PjMcs6PfdbZbhbfVv
We can see that you are just using Rank Math Free on this accout.
Could you please share a screenshot of this page so that we can check:
https://rankmath.com/my-account/subscriptions/?tab=course-subscription
Can you please search and forward a receipt from FastSpring.com so we can locate your SEO Course purchase and verify it?
You can use tools like Imgur (https://imgur.com/upload) to upload the screenshots and share the generated links here.
We really look forward to helping you.
Thank you.
Hi Alhan,
sorry, the subscription was made from another account. I wrote an email to support and they have already refunded!
Thank you! I wish you a good year!
Marius
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
