Redirects not working

#737458
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello I’ve set up multiple 410 redirects in Rank Math according to the instructions provided on your website. However, when I enter the URL in a browser (on my phone, ipad, desktop…etc) it is still going to the page. I’ve read alot of articles on your site but nothing seems to work. I don’t believe I have any other plugins either that can be overriding this. These are the pages that shouldn’t be appearing and should be a 410 redirect, the domain is http://www.thewellnessworkshop.com.au :

    dietetics-and-nutrition
    dietitian-in-melbourne
    eating-disorder-recovery
    eating-disorder-treatment
    health-at-every-size
    treatment-for-binge-eating

    The strange thing is I’ve set up a redirect for one URL to go to a new page, and this is working?? So http://www.thewellnessworkshop.com.au/corporate-fitness-classes is being correctly redirected to a new page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 7 months ago

    Hello, I’m sorry to hear that you are facing issues with the redirects on your website. It seems like you have set up multiple 410 redirects in Rank Math, but they are not working as expected.

    Based on the information you provided, it appears that the specific URLs you mentioned should be redirected with a 410 status code, but they are still accessible. Since you have mentioned that you don’t believe any other plugins are causing conflicts, we can troubleshoot this further.

    Here are some steps you can take to address the issue:

    1. Check .htaccess File: Verify if there are any additional redirection rules set up in your .htaccess file. You can do this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess. If you find any unwanted rules, delete them and save the changes.

    2. Verify Redirections: Double-check the redirection settings in Rank Math for the URLs that are not working as expected. Ensure that the correct redirect type (410) is selected for those URLs.

    3. Clear Cache: If you have any caching plugins or server-side caching enabled, clear the cache to ensure that the changes take effect.

    If after following these steps the issue persists, please assign this ticket to a human agent using the available buttons so that they can further investigate and assist you in resolving the problem.

    Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math

    Anonymous

    1 year, 7 months ago

    Rank Math free

    For now I’ve just deleted all the pages in my WordPress dashboard so nothing comes up as I don’t want people seeing these pages. Let me know if this is all I had to do? However the page that now comes up is a 404 page and I need Google to register it as permanently deleted (410) page.

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked the pages you’ve shared and we can see the 410 redirection is working properly.

    Please note that the 410 redirection is used when you want to tell the search engines that the content is deleted. So, even after setting 410 redirections, your pages will still redirect to your 404 page. However, if you want to redirect all of your 404 pages to your homepage then you can change the fallback behavior in WordPress Dashboard > Rank Math > General Settings > Redirections:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    I understand now thank you. I’ve deleted the page content in WP dashboard so now it’s going to the 410 page. I wasn’t aware that it would still show the page’s content with a 410 redirection. Now I understand. Cheers

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    We are glad that we could address your concern.

    Can you please confirm if you still need our assistance with anything else or we can close the ticket?

    Looking forward to hearing back from you.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Redirects not working’ is closed to new replies.