Redirections

#256911
  • Resolved Anonymous

    4 years, 1 month ago

    Rank Math free

    Hello,
    I don’t know how long it’s happened but for 2 of my websites happen the same thing
    both use the TranslatePress plugin to have multilanguage everything working fine for more than 1 year but now when change to secondary language *Redirection Debugger coming with not redirect to anything when deactivate rankmath is working fine and even when disable **redirections in rankmath dashboard working fine too.

    websites: tours.co.th and https://scentimentalflowers.com/

    * https://ibb.co/rM0DJmS
    ** https://ibb.co/gFtTYsj

Viewing 8 replies - 16 through 23 (of 23 total)
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  • Miguel

    4 years ago

    Hello,

    The issue on your website is caused by a recent change in the way we redirect WooCommerce single products and it’s working fine now that we disabled that.

    Having said that, we also escalated this to the dev team for further investigation and to see if we can make improvements in this feature going forward.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous

    4 years ago

    Rank Math free

    Thank you so much , may i know what you do exactly another website have same problem too

    Miguel

    4 years ago

    Hello,

    We commented out line 99 of the file seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php to make this work.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous

    4 years ago

    Rank Math free

    Hello, sorry again never version is safe for me Update to 1.0.73 ?

    Jaideep Asrani

    4 years ago

    Hello,

    You can update the plugin and if the issue appears again then you can comment out line 99 of the seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php file to resolve that.

    Let us know how that goes. Looking forward to helping you.

    Thanks.

    Anonymous

    3 years ago

    Rank Math free

    Hello again , this problem back again, line 99 changed 🙁 which lane for new version must change?

    seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php

    please help ASAP 🙁

    Miguel

    3 years ago

    Hello,

    Please try using the following filter on the website to prevent the custom product redirection: https://rankmath.com/kb/filters-hooks-api-developer/#disable-custom-product-redirection

    Don’t hesitate to get in touch if you have any other questions.

    Princess

    2 years, 3 months ago

    Hello,

    Thank you for your patience.

    Just a quick update that we have fixed this issue on one of our recent releases.

    Please update Rank Math & all other plugins, themes and WordPress to the latest version.

    The issue should be fixed.

    If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

    RankBot

    2 years, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 16 through 23 (of 23 total)
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The ticket ‘Redirections’ is closed to new replies.