Hello,
I’m sorry to hear that you are facing issues with the redirects on your site. If the redirects you have set up are not working as expected, there could be various reasons causing this problem.
To troubleshoot and fix the redirection issue, please follow these steps:
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Check for Other Redirection Plugins: Firstly, ensure that there are no other redirect plugins installed on your site that might be conflicting with Rank Math’s redirection settings. If you find any other redirect plugins, consider deactivating or uninstalling them.
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Verify Redirect Settings: Double-check the redirect settings in Rank Math to ensure that the source and destination URLs are correctly configured. Make sure there are no conflicting rules or errors in the redirection setup.
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Test Redirects: After verifying the settings, test the redirects by accessing the URLs directly in a new browser or incognito window. This will help you identify if the redirects are working as intended.
If the issue persists after following these steps, please provide us with the login link in the sensitive data so we can investigate further and assist you effectively.
For security reasons, please share the login link securely in the sensitive data section.
Thank you for bringing this concern to our attention. We’ll do our best to help you resolve the redirection issue promptly.
Kind regards.
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Find Out Where 404 Errors Are Coming From » Rank Math
How to Set Up Redirections » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We logged in to your website using the details provided in the sensitive data section.
We checked the redirection page and were unable to locate the redirection you created for the URL you shared.
Hope this helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
The redirects you have created with the “Starts with” option are incorrect.
Please note that you won’t need to include your domain and only add the actual words where it will start with.
You can check as well as we have already updated the redirects, and the URLs you have shared are already redirecting.
You may clear your website and browser’s cache if they are still not redirecting.
Looking forward to helping you.
Hello,
You’re welcome.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
