Rediraction issue

#622095
  • Resolved Anonymous
    Rank Math free

    I want to redirect this URL { https://whydonate.com/lgbtq-inzamelactie/ to This New URL {https://whydonate.com/nl/lgbtq-inzamelactie/} And I am unable to do that as it exact match it saying there is an infinity loop and in the containe it is also not working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the redirections you have created for the affected URL so we can check this further for you? You can share it in this structure:

    Source:
    Redirection Type:
    Destination URL:
    

    Or, you can share the screenshots of the redirection you have created by using this tool: https://imgur.com/upload

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    I have added a loom Video link of the issue that I am facing let me know how can I fix this.

    Hello,

    Thank you for sharing the screencast.

    We’ve tried replicating the issue on our test install, but it seems to be working fine without getting disabled and not getting the notification.

    Could you please ensure that you’re using the latest version of the Rank Math plugin?

    Also, it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rediraction issue’ is closed to new replies.