Hello, we apologize for the inconvenience you’re experiencing with the Rank Math title and meta description not updating.
To address this issue, you can start by checking if the latest version of your page has been indexed by Google. You can do this by checking Google’s cache to see when it was last updated. Here’s how you can do that:
- Go to Google and search for your page.
- Click on the small, downwards-pointing arrow next to the domain.
- Click on Cached to view the details.
If the cache date is from before adding the new meta description, you may need to wait for Google to re-crawl and re-index the page with your updated meta title and description.
It’s also important to note that sometimes Google may choose to show a different meta title/description for your search keyword, regardless of the custom meta information you’ve provided. This could be due to various reasons such as relevance, quality, or matching the user’s search intent.
If you’ve already checked these aspects and are still facing issues, please let us know so we can further assist you.
Sources:
Rank Math ‘Titles and Meta’ Options and Settings
Google Shows A Different Meta Title/Description For My Site » Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
General Tab in Meta Box of Rank Math SEO Plugin
The #1 WordPress SEO Plugin in 2023 – Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
Can you please confirm if the problem you’re having is not being able to save your meta settings, i.e. when you edit your meta settings and click ‘Save’ the settings are not saving.
For initial troubleshooting please follow the steps in this guide: https://rankmath.com/kb/meta-data-not-saving/
We hope these steps help you solve the problem. If you still can’t save your SEO Title and description on your site, please let us know. We’re always happy to help.
Thank you.
Hello,
Thank you for your response, and I appreciate your willingness to assist with this matter.
I have followed the troubleshooting steps outlined in the guide you provided (https://rankmath.com/kb/meta-data-not-saving/), and I can confirm that I did not encounter any errors in the console during this process.
Despite completing these steps, I am still experiencing the issue of not being able to save my SEO Title and description settings.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
