Rankmath Sitemap could’t be read in google Search

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We’ve checked your sitemap but couldn’t find any issue there. In this case, can you please share a full screenshot of the error you’re getting on Google Search Console so that we can check the issue further for you? You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

Meanwhile, please make sure you’re submitting the non-www version of your sitemap on the Google Search Console because we can see the www version of your sitemap is not getting redirected to the non-www version and it is showing an error. Please check the screenshot in the sensitive data section for your reference.

Also, if you want, you can follow this guideline to redirect the www version of your sitemap to the non-www version: https://rankmath.com/kb/how-to-redirect-www-urls-to-non-www/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Unfortunately, our scope of support does not extend to chats, phone calls, or remote applications like AnyDesk or Zoom apps.

However, can you please try to submit /?sitemap=1 on your Google Search Console and see if that works for you?

For more details, you can check this guideline: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We’ve checked your sitemap, and it is redirecting to your homepage.

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We deeply apologize for the delay in response.

We’ve checked your sitemap and we can see it is currently working properly without any issue. In this case, you can try to resubmit your /sitemap_index.xml on your Google Search Console and see if that works for you.

If the issue still persists, then please click on the sitemap URL in the Google Search Console and then share a screenshot with us so that we can check the issue further for you:

You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We can see from the screenshot that you are seeing the ‘couldn’t fetch’ status error message from the Google Search Console.

Please try to follow the steps from this guideline to see if that helps resolve the issue: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We can see that your sitemap is working as it should, we just checked it again. We also tested your sitemap on Google and we can see that Google is able to access your sitemap.

In this case, have you tried removing your sitemap from Google Search Console and adding it back to see if that makes any difference? You could also add an alternate version of your sitemap (/?sitemap=1).

We hope this helps you resolve the issue. If you have any other questions or concerns regarding Rank Math, please feel free to contact us again. We are always happy to help.

Thank you for choosing Rank Math!