RankMath seems to be disconnected after making website live

#738982
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Earlier RankMath was connected properly but with the *.wpstaging.com domain, but I have since moved the domain to the live domain and I keep seeing the same wpstaging domain and not the production domain. Can you please help and suggest what to do here?

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  • RankBot

    1 year, 7 months ago

    Hello,

    I apologize for the inconvenience you are facing with RankMath after moving your website from the staging domain to the live domain. To resolve this issue, you need to reconnect your website with the correct Rank Math account associated with your live domain.

    Here are the steps to reconnect your website with Rank Math:

    1. Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
    2. If the page shows Connected, choose Disconnect Account.
      Choose Disconnect Account
    3. Click on the Connect Now button.
      Click Connect Now in Rank Math
    4. Choose the correct Rank Math account associated with your PRO license.
    5. Click the OK, ACTIVATE NOW button.
      Activate Rank Math license

    By following these steps, you should be able to reconnect your website with the correct Rank Math account associated with your live domain. If you encounter any further issues or have additional queries, please feel free to reply to this ticket, and a human agent from our support team will assist you promptly.

    Thank you for reaching out to us!

    Sources:
    How to Use Rank Math on a Staging Site » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath seems to be disconnected after making website live’ is closed to new replies.