Hi there,
We’re sorry to hear that you’re having trouble with your analytics data. We know how important it is to have accurate and up-to-date data for your website.
Don’t worry, we’re here to help you fix this issue.
To solve this, we need to delete the old data and fetch the fresh data from Google. This is a simple process that you can do by following these steps.
- Go to your WordPress dashboard and click on Rank Math > Tools & Status > Database Tools. Then click the Rebuild Index button. This will clear the index of your analytics data and prepare it for the new data.
- Go to Rank Math > General Settings > Analytics tab, and click the Delete Data button. This will delete all the existing analytics data from your website. Then click the Update Data Manually button. This will start fetching the new data from Google.
- Wait for a few minutes until the data import process is complete. You can reload the page to see the progress of the import process.
- Once the process is done, please check the Analytics page and see if the data is showing up correctly.
If this works, great! If not, please let us know and we’ll investigate further.
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hey thanks for updated, I have made the changes as your guided, I think I give it some time to fetch the data and check again tomorrow and let you know if that worked or not. If that action dosent works I will share you the website access so that you can have a deep check and fix the problems.
Thanks for your time.
Hi there,
You’re welcome. We’re happy to hear that you have made the changes as we guided. Yes, please give it some time to fetch the data and check again tomorrow. Hopefully, everything will be fine by then.
If not, please let me know and we’ll be happy to take a deeper look at your website and troubleshoot the problems.
Thank you for your cooperation and patience.
Hello There,
Please use the Temp Login URL and can you please do check still the auto updated is not working [sensitive information]
Hello,
Thanks for contacting us.
We checked your website and it looks like your data have been synced, as the analytics data was last updated today June 22, 2023. See: https://i.rankmath.com/i/VGYaSB
However, we also noticed something very concerning. You have a pirated version of Rank Math PRO on your site. This is illegal and unethical, and it can also harm your site and your visitors. Pirated plugins often contain malicious code that can infect your site with malware, steal your data, or compromise your security. We strongly advise you to delete the nulled Rank Math PRO from your site and buy a legitimate license from our website. Learn more about why you should avoid Nulled, GPL & Cracked Versions of Rank Math PRO here: https://rankmath.com/kb/rank-math-pro-nulled/
Unfortunately, we are unable to provide support for a pirated version of Rank Math PRO. We hope you understand our position and respect our work. We have created Rank Math PRO to help you grow your online presence and achieve your goals. By buying a license, you will also get access to our premium support, updates, and new features.
Thank you for choosing Rank Math.
Hey thanks for support and helping me to fix the problem, and also thanks for addressing the issues which you found about NULLED plugin I will discuss same with client and I will make sure that he use the professional one to keep his website and all other things safe.
Hi There,
I have shared the concern with client and they said that they were using that old plugin for testing purpose, and now they have updated professional can you please have and let me know if they have using the professional plugin. Please do this help for me.
I also worried because if their website breaks because of NULLED plugin they will blame or ask me to rework on same which I dont want to do.
Kindly need you help this one time, if still they are using the same NULLED plugin than I can change the contract with them.
You can use this same link to check the website again [moved to the sensitive data section]
Hello,
We’ve checked the plugins on the site, and it seems that he’s still using a cracked version of Rank Math PRO.
If your client already purchased a license, then please share the email address or he can open a ticket to verify his purchase as we’re unable to track the license with the WordPress logins only.
Looking forward to helping you.
Thank you.
Thanks for the support I will discuss with client and look into it
Hello,
We are glad that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
