RANKMATH PLUGIN NOT WORKING ON DIVI WORDPRESS SITE

#724760

Resolved Anonymous
1 year, 8 months ago

Rank Math free

I have a wordpress website built on the Divi platform. I have the free version of Rankmath. But on the front end builder, when I click the rankmath icon, nothing happens. I have tested on other sites and it works correctly, displaying the Rankmath pop up. But on jamesbarclay.co.uk it does not work. Please advise

Viewing 2 replies - 16 through 17 (of 17 total)

Ike
1 year, 6 months ago

Hello,

We can now confirm that this issue with the SEO button not working in the Divi editor when the WooCommerce plugin is active has been resolved.

The Divi team has addressed this issue, and it no longer persists in the latest versions of the theme and WooCommerce plugin. Please update the plugins and the theme to the latest versions.

Let us know how this goes. Also, let us know if you have further questions or concerns.

Thank you.

Princess
1 year, 5 months ago

Hello,

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please update Divi to the latest version, and clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)

The ticket ‘RANKMATH PLUGIN NOT WORKING ON DIVI WORDPRESS SITE’ is closed to new replies.