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RankMath plugin not working after update

#647340

Resolved Anonymous
1 year, 12 months ago

Rank Math free

I’ve encountered an issue after updating the RankMath plugin. The SEO values, descriptions, and other related fields are not getting updated as expected. I did the steps mentioned in the guide https://rankmath.com/kb/meta-data-not-saving/ as well. I’ve checked for Wordfence blocks, plugin conflicts, and JavaScript errors, but everything seems fine. I’ve attached some screenshots for reference. Previously, my content’s word count was accurate, but now it’s showing as only 45 words for a 3000-word article. Additionally, the RankMath value dropped from 95 to 64 and it is not getting updated. Could you please guide me on how to resolve these issues?

Image links
https://drive.google.com/file/d/1oaEFLzNg4pcffwyfQt3ZZCdJe4tFbIqp/view?usp=sharing
https://drive.google.com/file/d/1D-bt1pk5eyM-8EHfFkGaPsaRN1XGgGGi/view?usp=sharing

Viewing 1 replies (of 1 total)

Rakibuzzaman Siam
1 year, 12 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Can you please let us know if you are using the block from Kadence that is called “Buttons (Adv)”? We ask this because we noticed an issue with that block and our Content Analysis API, and our developers are currently investigating that.

We also suggest you to contact with Kadence Blocks support and inform them about this issue as it is coming from their end.

Looking forward to helping you.

Thank you.

RankBot
1 year, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath plugin not working after update’ is closed to new replies.