RankMath not updating metedata

#616762
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  • Hello,

    Thanks for contacting us and we’re sorry for the trouble you’re having with Rank Math.

    We’re assuming the issue you’re having is about Rank Math meta not saving (i.e. SEO Title, Focus Keywords, etc)? If no, please let us know. If yes, there are a few possible reasons why that is happening. Here are some steps you can take to fix this issue:

    • Make sure that you have the latest version of Rank Math installed on your site. You can check this by going to WordPress Dashboard > Rank Math > Status & Tools > Version Control. If there is an update available, you will see a notification and a button to update the plugin
    • Check if there are any JavaScript errors that might be preventing Rank Math from saving the SEO Title. You can do this by using the Chrome Developer Tools or any other browser’s developer tools. You can follow our guide on how to check JavaScript errors. If you find any errors, you can share them with us using this tool
    • Check if your site’s firewall or security plugin is blocking the REST route used by Rank Math. You can do this by visiting this URL in your browser (replace example.com with your domain name):

      https://example.com/wp-json/rankmath/v1/updateMeta

      If you see a response like {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method”,”data”:{“status”:404}}, then your REST route is not blocked. But if you see a notice that your access has been denied by a firewall, then you need to whitelist these Rank Math routes in your firewall settings:

      /wp-json/rankmath/v1/updateMeta
      /wp-json/rankmath/v1/updateSchemas
      /wp-json/rankmath/v1/updateRedirection
      /wp-json/rankmath/v1/getFeaturedImageId
      /wp-json/rankmath/v1/getHead
    • Check if there are any plugin conflicts that might be interfering with Rank Math. You can do this by following our plugin conflict tutorial. If you find any conflicting plugins, let us know.

    Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

    We hope these steps help you solve the problem. If you still can’t save your SEO Title on your site, please let us know. We’re always happy to help.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath not updating metedata’ is closed to new replies.