RankMath not reading data from tab plugin shortcode

#52636
  • Resolved Anonymous
    Rank Math free

    Hi

    I just switched to RM from Yoast but when I went to see my SEO score/recommendations on a post, RM is unable to read data from the shortcodes I’ve used for a tab plugin where all the data is input.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Todd
    Rank Math free

    Hi,

    Thanks for getting in touch with us.

    We are sorry but we do not read shortcode content. Which theme or plugin are you using to add those shortcodes?

    We have added API access to the content analysis in the Rank Math plugin to make content from page builder plugins readable by Rank Math.

    You would need to contact the developer of the plugin you mentioned by showing the following link:
    https://rankmath.com/kb/content-analysis-api/

    Many known companies have already added the compatibility, as it takes a few hours:
    https://rankmath.com/compatibility/themify-builder/
    https://rankmath.com/compatibility/page-builder-framework/
    https://rankmath.com/compatibility/flothemes/

    I hope that helps. Please let us know if there’s anything else you need our assistance with. More than happy to help.

    Thank you.

    Anonymous
    Rank Math free

    Hi Todd,

    Thank you for your response.

    This is the plugin that I’m using to put content in different tabs: https://wordpress.org/plugins/vc-tabs/

    As per your suggestion, I’ve forwarded a request with the developers of this plugin but this is totally under their control if they integrate with RankMath plugin or not.

    Is there really nothing that can be done from your end in this regard?

    I really don’t want to go back to using Yoast but if this problem persists, unfortunately, I’ll be forced to do so 🙁

    Thank you!

    Todd
    Rank Math free

    Hi,

    There is no workaround, unfortunately.

    With that said, it should be easy for the VC Tabs plugin provider to add the compatibility as we assume they have already done it for Yoast and that is why Yoast is able to see the content in those shortcodes.

    Do let us know how it goes.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hi Todd,

    I reached out to them via email and the contact form on their website. This was 2 days ago but haven’t heard from them since.

    Due to this delay, my pages are disappearing from Google. I have a fairly new site and I stopped seeing a few pages on any SERP of Google 2 days after moving on to Rankmath (not sure if this is the reason but this is definitely one of the reasons why I’m not able to setup RM).

    This is really heartbreaking for my team as we’ve put in a lot of effort for on-page SEO and just can’t start with off-page as we are caught up with this 🙁

    Can you contact the developer of that plugin and speak?

    Alberto
    Rank Math business

    Hello,

    We will try to contact them and see if we can help them in any way to integrate support on their plugin.

    Looking forward to help you.

    Todd
    Rank Math free

    Hi,

    Please note that Rank Math not reading your VC content has nothing to do with your SEO. We read what is in your backed (which it seems is shortcodes) while Google sees what you see in your browser. This is a limitation with all SEO plugin but it doesn’t affect your SEO.

    If you are not getting the visibility, it is not because Rank Math can’t read the tabs. It could be something else. Maybe you got hit by the recent Google update?

    You might want to look into it:
    https://www.searchenginejournal.com/google-confirms-may-2020-core-algorithm-update-rolling-out-today/365974/

    So, you can completely ignore the score as the score is there only for your reference anyway and doesn’t affect your actual rankings. Treat it only as a to-do list, nothing more. Don’t try to live by it and don’t follow the tests religiously.

    If the developer doesn’t reply to you, a user – I don’t think they would reply to us, a 3rd party.

    Do let us know how it goes though.

    Anonymous
    Rank Math free

    Hi Todd,

    People started seeing changes on their website after 5th/6th May, which was when the May core update rolled out. I got my webpages indexed hardly 15 days before that so I didn’t expect to see any changes.

    But the pages disappeared from Google 2 days after switching to RM (15 May).

    Regarding VC tabs plugin support, I texted them on their Facebook messenger yesterday and got a response. I retyped my query and hoping for a response today.

    Michael Davis
    Rank Math pro

    Hi there,

    Thanks for the follow up.

    Please keep us posted and let us know if we can help further.

    It would also help if you could check if there are any errors on your search console dashboard.

    Let us know how this goes.

    Anonymous
    Rank Math free

    Hi

    I got a message from the developer yesterday. He said he’s working on it.

    Did he write to you guys?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the update.

    We are glad to hear the positive development. Would you let us know if he is able to fix it for you. We have provided them with the API and we are available for any further consultation.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Anonymous
    Rank Math free

    Hi,

    Unfortunately, I haven’t heard back from the developer.

    Texted multiple times on Fb messenger and also raised an issue on the wordpress plugin support.

    This is very heartbreaking 🙁

    Is there any way that I can edit their code via FTP?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Unfortunately there is nothing we can do from our end other than wait for them to add the plugin integration.

    Please inquire from them if they can tweak your current installation while you await the update with a fix.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘RankMath not reading data from tab plugin shortcode’ is closed to new replies.