Rankmath is conflicting with my theme and my website was showing critical error

#797606
  • Resolved Anonymous
    Rank Math free

    So rankmath was conflicting with my theme yesterday and it was showing a critical error where I was not able to access the website itself. There is some issue with the plugin and the theme and I do not know what to do about it. Can You please check my website yourself to see what is causing this error?? It is some breadcrumb error but any changes I make causes the website to crash, so if it is possible for a human to help on this it would be great. Also since my website has traffic it would be nice to get this resolved soon? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I’m sorry to hear that you are facing issues with Rank Math conflicting with your theme and causing critical errors on your website. It seems like there might be a conflict related to breadcrumb errors.

    To address this, we recommend performing a quick conflict check on your website to identify the source of the issue. You can follow the steps outlined in our guide on confirming a Theme/Plugin Conflict With Rank Math.

    If you are unable to resolve the issue after following the steps in the guide, please assign this ticket to our support team by clicking on the available button. Our support team will assist you further in resolving the conflict between Rank Math and your theme promptly.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Looking forward to assisting you further.

    Sources:
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    How to Fix “Invalid object type for field ‘item'” » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please share your website’s recent error logs so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    My website host says it is something to do with the breadcrumbs issue. I tried resolving it, but it only made things worse. So I reset everything to where it was, but the original issue persists. Basically when I use the search option to search a term, it shows a critical error on my site.

    Hello,

    The issue is coming from the search results format in the breadcrumb settings of our plugin.

    If you head over to WordPress Dashboard > Rank Math SEO > General Settings > Breadcrumbs you can see that you are missing the padding character on that option.

    Please set that option to the following to resolve the issue:

    Results for %s
    

    The only thing that can be changed from that is the actual text Results for as the other is the padding character and needs to be set this way. Also, don’t use any quotes around this.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Oh yes! Finally, the issue is resolved. Thank you So much!!

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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