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Hi,
it’s unreal how your plugin went wrong in a few weeks.
1) What is a database search?
2) I write a mate description and throws it into a text editor wordperss.
3) Number of words in Title, Meta, URL do not show correctly. I have to delete the whole text and start over.Working with your plugin is very frustrating.
Well thank you.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We didn’t have reports like this one so we didn’t know about that issue. Could you give us more details about how to replicate it since I tried it in my local installation and everything was working fine?
If you want, we also could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘RankMath error..’ is closed to new replies.