Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We have already seen the issue with the latest version of Rank Math about the Google account connection.
However, our developers are looking into it and will soon release a fix for this. This issue is occurring for many of our users and we expect this to be fixed fairly soon as it’s a high priority.
In the meantime, you can roll back to the previous version of Rank Math in order to avoid this issue. Please navigate to WordPress Dashboard > Rank Math > Status & Tools > Version Control > Rollback Version, select and Install Version 1.0.116
Here’s a link for more information:
https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version
We would really appreciate your kind patience regarding this matter.
Please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
We wanted to let you know that we have released an update with a fix. We regret the inconvenience this must have caused but the update should sort it out. Please update to the latest version and try to reconnect again from WordPress Dashboard > Rank Math > General Settings > Analytics.
If you face any other issues, do not hesitate to let us know.
Hi Rakibuzzaman,
Thank you for the updates. I have got it all set up now.
However my Dashboard -> Analytics Dashboard is showing blank data/graph. Please help if you can.
Best,
Shayne
Hello,
In this case, please try to follow the steps below and see if that works for you.
1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.
2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually
It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
Once the process is complete, please recheck the Analytics page.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
