Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share a screenshot of the issue you’re facing so that we can check this further for you? You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.
Meanwhile, for initial troubleshooting, you can try to follow this guideline to determine if any of your plugins/theme is conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It looks like you don’t have any content on your homepage that Rank Math can analyze and test.
However, if you’re using WPBakery custom blocks on your website to add the content on your homepage then it may require you to apply our API as currently, we are not able to access the content generated by custom blocks: https://rankmath.com/kb/content-analysis-api/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Â
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.