Rankmath automatically Noindexing all Products, Please Help!

Hi there,

Thank you for contacting Rank Math support. We are sorry to hear that you are facing issues with your products being noindexed automatically.

There are a few possible reasons why this might be happening. Here are some steps you can try to troubleshoot the problem:

• Check if you have enabled the Noindex option for your products in Rank Math > Titles & Meta > Products. If yes, then disable it and save the changes.
• Check if you have enabled the Noindex option for individual products in the Rank Math SEO settings in the post editor. If yes, then disable it and update the product.
• Check if you have any other plugins or themes that might be overriding the Rank Math settings and adding noindex tags to your products. You can do this by disabling all other plugins except Rank Math and switching to a default theme temporarily. Then, check if the issue persists.

If none of these steps resolve the issue, then we might need to check your website settings to understand this further. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access (https://i.rankmath.com/i/nfvfTa)
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
• Also, share some examples of products that are noindexed.

This will help us to investigate further and provide you with a solution.

We appreciate your patience and cooperation.

Hello,

The domain name you shared is a parked domain on Hostinger and we don’t see any WooCommerce store on it.

Please share a direct link to one of the products so we can check and advise further.

Looking forward to helping you.

Hello,

I’ve checked your products, and indeed they are set to noindex.

Could you please confirm if you have already checked for conflicting plugins/theme with this guide?
https://rankmath.com/kb/check-plugin-conflicts/

We have asked since by default, Rank Math automatically adds the noindex to the robots meta of myaccount, checkout, and cart pages. You may have a plugin/theme which is setting your product pages to be in that state which could cause conflict with Rank Math’s meta robots.

If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Hi there,

Thanks for your reply. We’re glad to hear from you.

We understand that you have switched to another plugin for now. That’s totally fine. However, if you still want to give Rank Math a try, we’re more than happy to help you solve your issue.

The problem you described is not normal for Rank Math. Rank Math works well with WooCommerce and millions of users are using it without any problems. If your products are being noindexed when you activate Rank Math, it must be something specific to your website. It could be a setting that you have or a conflict with another plugin or theme. We need to check your website settings to find out the cause and fix it.

If you’re still interested in using Rank Math, please follow the instructions that my colleague shared with you earlier to grant us access to your website. This will allow us to investigate the issue and provide you with a solution.

We appreciate your patience and cooperation. Thank you for choosing Rank Math.

Have a great day!