Rankmath analytics showing everything zero

#697837
  • Resolved Anonymous
    Rank Math free

    my rankmath analytics stats are showing everything zero, I have don’t rebuilding, fetching data everything but something it show the same, Kindly have a look.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with your Rank Math analytics showing zero data. Thank you for bringing this to our attention.

    To address this issue, we recommend following these steps:

    1. Reconnect your Google Account with Rank Math by navigating to Rank Math SEO → General Settings → Analytics and clicking the Reconnect link. You can find detailed instructions and screenshots in our guide here.

    2. Rebuild the index for Analytics by heading over to Database Tools and clicking Rebuild Index for Analytics.

    3. Check if the data is present by navigating to Rank Math SEO → Analytics and ensuring that the data is being fetched.

    If you’ve already tried these steps, please let us know, and we can explore further options to resolve this issue.

    Thank you for your patience as we work to resolve this issue for you.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Anonymous
    Rank Math free

    I have already done all the steps still it’s not showing up anything.

    Hello,

    Thank you for your patience.

    In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:

    Step #1.
    First, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Step #2.
    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

    
    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Ensure that you replace yourdomain.com with your own domain in the above link.

    screenshot

    Step #3.
    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Kindly have a look at the debug log, the process is so complex for someone who is not aware about how things works, anyways found a way to manage things, Hope it would be suffice for solving the issue.

    Hello,

    Apologies for the inconvenience.

    The Analytics log you have shared does not return any issues and fetched the data properly.

    To investigate this issue further, we might need to take a closer look at the settings.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Thanks for the quick response, Kindly have a look at the login details at the sensitive data section.

    Hello,

    Please share screenshots of the data from your Google Search Console for the last 30 days so that we can compare it with the data coming through in the Analytics module.

    You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Thanking Rankmath team for the quick response, Have attached SS of the search console at the sensitive data box, Kindly have a look.
    Thanking You.

    Hello,

    We attempted to use the login link provided, but it redirected us to the homepage of your website instead of the intended dashboard page.

    It seems that the login link’s validity may have already expired.

    Could you kindly extend the expiration period of this link?

    This will enable us to proceed with our investigation and provide the necessary assistance.

    We really look forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Kindly have look at the new WordPress login, thanking you

    Hello,

    We can check that there is not enough data in your GSC account to be fetched through API. Please wait for some time and once there is enough data, our plugin will fetch it and show it in the Analytics dashboard.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous
    Rank Math free

    I have the same problem as yours, if you solve it, please contact me, thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)

The ticket ‘Rankmath analytics showing everything zero’ is closed to new replies.