[rank_math_breadcrumb] Issue

#724792
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    Hi, we have added the breadcrumb to a number of pages, works great however some content pages show the breadcrumb source code on the category pages where multiple blogs show, see image attached. Deleted and added again but still showing.

    https://imgur.com/a/02DOLKw

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 8 months ago

    Hello,

    I’m sorry to hear that you’re experiencing issues with the breadcrumbs on some of your content pages. It seems that the breadcrumb source code is showing on the category pages where multiple blogs are displayed. Thank you for providing the image showing the issue.

    To resolve this, we may need to check the theme files and ensure that the breadcrumbs are being added correctly. If you have added the breadcrumbs using a shortcode, please ensure that the shortcode is added correctly to the theme files.

    If you have already added the breadcrumbs correctly and are still facing this issue, please try using one of Rank Math’s methods to add breadcrumbs to see if it resolves the problem. You can find more information on adding breadcrumbs in our knowledge base article here.

    If you continue to experience issues, please assign this ticket to a human agent using the available buttons, and we will be happy to assist you further.

    Sources:
    How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
    How to Customize Breadcrumbs in Rank Math » Rank Math

    Ike

    1 year, 8 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    It appears the widget you used to input the shortcode on the page is interpreting it as text. You can attempt using a shortcode widget.

    If that doesn’t work you can share the affected page and access details to your site by following the steps below for us to investigate further:

    Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘[rank_math_breadcrumb] Issue’ is closed to new replies.