Rank Math’s Meta Box Is Not Showing

Hello,

Thank you for reaching out to Rank Math support.

We’re sorry to hear that you’re having trouble with the Rank Math meta box. To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

I’ve checked your site, and it seems that you have many outdated plugins including Rank Math and Elementor.

Please update them to their latest versions and check again the SEO Meta box.

If the issue still persists, please conduct a plugin/theme troubleshooting as due to the sheer number of plugins installed on your website, we can’t test them all so we recommend you follow this guide and take note of the plugin that might be causing this issue:

https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Thank you.

Hello,

In this case, are you able to create a staging website on your end? If you can, please create one, reproduce the error there, and share the login access here, this will allow us to deeply investigate the issue.

We are looking forward to hearing back from you.

Thank you.