Rank Math Widget not diplaying in posts editor

#61382
  • Resolved Anonymous

    5 years, 2 months ago

    Rank Math free

    Hi team, Iam not able to see Rank Math Widget fully in my posts/pages. I can just see headings but when expanding it nothing is visible. I checked whether it’s coming on the sidebar but it’s not. I am attaching a screenshot for the same.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anonymous

    5 years, 2 months ago

    Rank Math free

    i have the same problem !

    Alberto

    5 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using; since it is perfectly working in a local installation with last Rank Math version installed (1.0.44) using the Gutenberg and Classical editors: https://i.rankmath.com/j5r0OS

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Anonymous

    5 years, 2 months ago

    Rank Math free

    Is it something to do with WordPress version update?

    Todd

    5 years, 2 months ago

    Rank Math free

    Hi,

    No, Rank Math is working great with the latest version of WordPress.

    It has to be some plugin or your theme causing some sort of conflict.

    Could you please go through my colleague’s reply and perform troubleshooting to find the conflict?

    Thank you.

    Anonymous

    5 years, 2 months ago

    Rank Math free

    I tried disabling all plugins and enabling one by one again but there was as such no plugin conflict. Still the widget was not fully visible. Then I myself found a solution. I had to rollback to old version 1.0.43.1 from the latest 1.0.44.1 stable version which had auto updated itslef as the option was turned on. When I checked my posts editor page and yes the Rank Math widget restored to a fully normal view and I could work on it. SO it was I think a conflict with my WordPress version and the new rank math version as I am using WordPress 4.9 and it’s not compatible with your latest updated rank math plugin. Though I am getting WordPress version update prompt in my dashboard which I don’t want to do as my site and theme may get crashed or inaccessible to my visitors and it would be an additional task to change entire thing just for an SEO plugin. Finally, I think if this issue comes again I think I will decide to uninstall Rank Math and rollback to Yoast SEO which doesn’t have these issues. Though I love working with Rank Math SEO.

    • This reply was modified 5 years, 2 months ago by .
    • This reply was modified 5 years, 2 months ago by .
    Alberto

    5 years, 2 months ago

    Rank Math business

    Hello,

    I am sorry to hear about it. Well, if you decide to come back just let us know and we will be happy to ask you for your login credentials and check it for you so we can solve that issue you are facing.

    Looking forward to help you.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Rank Math Widget not diplaying in posts editor’ is closed to new replies.