Rank Math Update to Pro Visible on Front End

#577903
  • Resolved Anonymous
    Rank Math free

    Hello,

    The Rank Math Update to Pro banner is visible in my header for a fraction of a second. I already have the Front End Stats Bar disabled (as you’ve advised to disable in numerous previous tickets). This banner shows up whether an admin is logged in or not.

    It’s hard to catch upon website load, but if you go to web developer tools -> Performance, you can see it show up in the recorded timeline.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I ran the performance report of the website and didn’t find the Rank Math stats bar showing up in the recorded timeline. Please check the screencast in the sensitive data section. Stats bar shouldn’t show to the normal user.

    If it’s still visible at your end, would you please clear the Rank Math transients by going to Rank Math > Status & Tools > Database Tools > Remove transients

    transients

    Let us know how it goes.

    Looking forward to helping you.

    Thank you

    Anonymous
    Rank Math free

    Thanks for the assist. For some reason it doesn’t show up on the front end anymore and I haven’t changed anything.

    Hello again,

    We are glad to hear that the issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Update to Pro Visible on Front End’ is closed to new replies.