Hello,
I’m sorry to hear about the challenges you’ve faced with Rank Math and the prompts provided. It seems like the suggestions are not aligning with your SEO strategy, leading to conflicting advice and disappointing results in your Google rankings.
Since you’ve mentioned that you’ve paid for a whole year, I recommend assigning this ticket to a human agent by using the available buttons so they can assist you further with your concerns and explore possible solutions or alternatives.
Thank you for bringing this to our attention, and we appreciate your feedback. Please assign the ticket, and a human agent will assist you promptly.
Best regards.
Sources:
Why Rank Math Is Better Than Yoast » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Content AI – Your Personal AI Assistant by Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you confirm if you’re facing the issue with SEO Analyzer? If so, please share your website URL with us so that we can check this further for you. You can also use an image-sharing tool like https://imgur.com/upload to share a screenshot of the error with us.
Meanwhile, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache.
Please clear your website and any server-level caching on your site before doing the SEO analysis again.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi my website was http://www.catherinasfineart.com its no longer linked to my wordpress. ive put 2 months into it and it didnt work out and ive reached my deadline so now my wordpress is not online.
Catherina
Hello,
We checked your website and can see that the SSL certificate has expired as shown in the image below:
We suggest reaching out to your host to fix it.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hiya like I said in my last message I’ve given up on that website I tried for 2 months working hard to get my ranking better. My hope was that by getting rank math that my ranking would improve but it didn’t help at all. I had to give up on it because I couldn’t improve my ranking. 2 months of hard work down the drain. So I’ve resorted back to the site builder I was using before. I don’t have my WordPress site anymore. So I’m not using rank math anymore
Catherina
Hello,
Please note that only Search Engines including Google can determine how results are ranked in the result pages and it is up to search engines to show your content for the desired keyword when searched. The results in Google search pages are controlled by Google’s algorithm. However, using Rank Math ensures that your website is indexed and available for search engines to display in search engine result pages.
To address this, you would need to optimize your content further with more quality and relevance for the intended keyword.
We have provided a guide you can follow to ensure your website keeps showing up on Google search results: https://rankmath.com/kb/google-index/
Ranking on Google depends on different factors. Here are some of the factors Google considers when ranking your website.
1. Your website’s authority
2. Your content’s quality and how better it is than the other article currently ranking.
3. How competitive the keyword you are using is.
4. How many backlinks you have and if they are better than what the other websites ranking for that keyword have.
5. Your website’s crawlability.
6. Frequency of new content and content updates.
7. So much more that there is a dedicated blog post on it by Brian Dean 🙂 https://backlinko.com/google-ranking-factors
If you’ll like to try again, Rank Math has a feature called Rank Tracker which you can use to track your keywords and their position on the SERP. Read more about the Rank Tracker here https://rankmath.com/kb/rank-tracker/
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
hiya i dont think you are reading my emails at all! i gave rank math about a month or less to help me in my seo i choice one plugin to pay for and rank math was it, as seo was so important. it didnt work out, my deadline has gone ive no use for tank math anymore. if rank math had of done what i had hoped it would off i would have kept http://www.catherinasfineart .com and gotten rid of http://www.pet-portraits.ie. i didnt want to get rid of catherinasfineart as soooooo much work had gone into it. so i gave rank math every chance, i worked soo hard making it work because it was so important that it worked. i worked all day every day on my website. i watched all your videos i subscribes to your youtube. I needed it to work, it had to work. you have no idea how disappointed i am that its not worked. i feel rank math just wasted my time that could have been spent on other aspects of my wordpress website. can you please refund me the remaining 11 months please
Catherina
Hello,
Thank you for getting in touch with us and for giving Rank Math a try.
We’re sorry to hear that you decided to cancel your subscription with us. We understand that Rank Math may not be the best fit for everyone and we respect your decision.
As requested, we have initiated a full refund on your transaction as per our 30-day money-back guarantee policy. You should see a credit for the refund appear on your payment method within the next few days.
Depending on your payment method, the refund processing time may vary:
- If you used a credit card for the payment, the refund should appear on your statement anytime between now and the next 5 to 7 business days. If you used an international credit card, it may take up to 10 days to appear.
- If you used a debit card for the payment, the refund may take up to 30 days to appear on your statement. If you used an international debit card, it may take up to 60 days to appear.
- If you used PayPal for the payment, the refund should be almost instant.
As of today, you won’t be able to access the PRO features and files in the member area on Rank Math. However, you can still use the free version of Rank Math on your site if you wish.
Of course, we’re very sorry to see you go. We value your feedback and we would love to know if there is any particular reason why you chose to cancel. Perhaps there is something we can help you with or improve on.
We are continuously working on improving our products and services to meet our customers’ needs and expectations. We would appreciate it if you could share your thoughts and suggestions with us.
Thank you for choosing Rank Math and for trusting us with your site’s SEO. We hope you have a great day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
