Rank math sitemap 404

#708859
  • Resolved Anonymous
    Rank Math free

    Hello, I have 404 for a site map, I did all the steps, including php file edit and it is still persist. Please help!
    Merry christmas!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you’re still experiencing issues with the sitemap despite following the steps, including editing the PHP file. I understand how frustrating this can be.

    To further assist you, could you please provide us with the specific error message or any other details you’re seeing when trying to access the sitemap? This will help us identify the root cause of the issue and provide you with an accurate solution.

    Thank you for reaching out to us, and Merry Christmas to you too!

    Sources:
    Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    Anonymous
    Rank Math free

    it’s just white page and
    404 Not Found
    nginx

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the sitemap URLs so we can check further for you?

    Then, please follow the steps below:

    #1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    #2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    #3. If the above steps don’t seem to work, kindly apply the following filter code to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    However, if the issue persists, we need to investigate this further on your website. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank math sitemap 404’ is closed to new replies.