Hello, I’m sorry to hear that you’re experiencing issues with the Rank Math SEO window not showing up within the Divi Visual Builder. If you’re unable to see the Rank Math SEO window after clicking the icon at the bottom of the Divi Visual Builder screen, you can try the following steps:
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Ensure that you have enabled the SEO Meta Box for the post type you are working on. You can do this by navigating to Rank Math SEO → Titles & Meta from your WordPress dashboard.
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If you’re using the Gutenberg Editor, click the Rank Math SEO icon in the top-right corner of the page to open the Rank Math Metabox. For the Classic Editor and taxonomy terms, scroll down to the bottom of the page to find the Rank Math Metabox.
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If you still can’t see the Rank Math SEO window, it’s best to reach out to the Rank Math support team for further assistance. You can open a support ticket here. They will be able to provide more specific guidance based on your website’s configuration.
I hope this helps! If you have any other questions or need further assistance, feel free to let us know.
Sources:
Homepage SEO Settings via Meta Title and Description
Why Rank Math’s Meta Box is Not Showing? » Rank Math
Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
I am also now seeing this.
Hello,
Thank you for contacting support.
Please make sure that both Divi and Rank Math are updated to the latest version as older versions of Divi can have older JS libraries and cause this issue.
If that doesn’t help, please update the sensitive data section with the WordPress login credentials so our team can investigate further.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We can replicate this issue. We have shared this with our developers. We will get back to you once we have an update or solution from them.
As a temporary workaround while we investigate this, you can deactivate Woocommerce temporarily when you want to work on the SEO Metadata in the Rank Math Meta box and activate it thereafter. This issue will not affect the SEO of your site as it doesn’t alter the metadata and settings already setup.
Thank you so much for your patience while we resolve this for you.
I have the same issue. Please let us know when it is resolved!
Hello,
We’ll update this ticket when an update is released that fixes this issue.
Thank you.
Hello,
We can now confirm that this issue with the SEO button not working in the Divi editor when the WooCommerce plugin is active has been resolved.
The Divi team has addressed this issue, and it no longer persists in the latest versions of the theme and WooCommerce plugin. Please update the plugins and the theme to the latest versions.
Let us know how this goes. Also, let us know if you have further questions or concerns.
Thank you.
Hello,
We released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please update Divi to the latest version, and clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
We are here to assist. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
