Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
From your screenshot, there’s a notice that you’re still using another SEO plugin. This could cause conflicts on your site like this issue or might hurt your website’s SEO if configured incorrectly.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine a plugin/theme conflict on your site, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Thank you.
Hi, Reinelle
Thanks，I’ve fixed it with your guide. After update Divi theme, it’s working properly.
Thank you very much……
Kevin
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
