Rank math seo meta box not opening

#802141
  • Resolved Anonymous

    8 months ago

    Rank Math free

    my rank math meta box is not opening in my wordpress! and have tried all the way given ! It is showing to be there but not opening up …please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    8 months ago

    Hello,

    I’m sorry to hear that you’re facing issues with the Rank Math SEO Meta Box not opening in your WordPress. I understand how frustrating it can be when essential tools are not functioning correctly.

    If the Rank Math Meta Box is not opening even though it appears to be there, there might be a few reasons causing this issue. One common reason could be a conflict with another plugin or theme on your website.

    To troubleshoot this problem, you can try the following steps:

    1. Check for Plugin Conflicts: Deactivate all other plugins except Rank Math and see if the Meta Box opens. If it does, reactivate the plugins one by one to identify the conflicting plugin.

    2. Switch to a Default Theme: Temporarily switch to a default WordPress theme like Twenty Twenty-One to check if the issue is theme-related.

    3. Clear Cache: Clear any caching plugins or server-side caches that might be affecting the display of the Meta Box.

    If after trying these steps, the issue persists, you may need to reach out to the Rank Math support team for further assistance. You can do this by opening a support ticket at Rank Math Support. They will be able to provide you with more specific guidance based on your website’s configuration.

    Thank you for bringing this to our attention, and I hope this helps resolve the problem with the Rank Math SEO Meta Box not opening on your WordPress site.

    If you have any more questions or need further assistance, feel free to let us know!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math
    Understanding Rank Math’s Meta Box Appearing in Single Posts & Pages

    Rakibuzzaman Siam

    8 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    5 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank math seo meta box not opening’ is closed to new replies.