Rank Math Seo box i missing in products

#669808
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hello.
    I don’t know why but when i want to add or edit a product, the Rank Math box i there, but there is nothing in it, it is just i “line” and it can’t be opend. I have checked the title og meta and the “add seo controller” is turned on. I have tried to turn i off and on again, but it still not showing me anything. Can you please help me ?
    Best regards
    Michael Bak Almskou – web. admin. Smageklubben.dk

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 10 months ago

    Hello,

    We apologize for the inconvenience you are facing with the Rank Math SEO box not showing up for your products. We understand how frustrating this can be.

    To resolve this issue, please follow these steps:

    1. Navigate to Rank Math SEO → Titles & Meta from your WordPress dashboard.
    2. Ensure that the “Add SEO Controls” option is turned on for your products.

    If the issue persists after following these steps, please ensure that you have enabled the Advanced Mode in Rank Math SEO. You can do this by following the steps outlined in this knowledgebase article.

    If none of these steps resolve the issue, please click the button below to assign this ticket to a human agent from the Rank Math support team. They will be able to provide more specific guidance based on your website’s configuration.

    Assign to Human Agent

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
    Understanding Rank Math’s Meta Box Appearing in Single Posts & Pages

    Anonymous

    1 year, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Adetayo

    1 year, 10 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We would like to check this further for you, however, we noticed that your login credentials are missing from the sensitive data section.

    Please update the sensitive data section with your login credentials.

    In the meantime, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    We really look forward to helping you.

    Thank you.

    Anonymous

    1 year, 10 months ago

    Rank Math free

    To all others who might have the same problem. I cleared my browser histori, cache and then i was back. So it must have been Firefox and Google Chrome that coursed the problem. Now it is solved just like that

    Great

    1 year, 10 months ago

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math Seo box i missing in products’ is closed to new replies.