Rank Math PRO not available for download - Support

Resolved Anonymous
1 year, 6 months ago

Rank Math free

Hello,
It says my account has Rank Math PRO, but it doesn’t allow me to download the PRO plugin version on the Dashboard.

We can’t find any other accounts at our company that are associated with Rank Math. Are you able to see on your end if there is any other forethought.ai email accounts connected to Rank Math? We’d like to merge them into this account.

I’ve already cleared my cache and updated my browser, that doesn’t seem to be the issue.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 6 months ago

Hello,

We apologize for the inconvenience you are facing with downloading Rank Math PRO from your account dashboard. If you are unable to download the PRO plugin version, it might be due to using a different email address than the one intended for the PRO account.

To resolve this issue, we recommend contacting our support team via this link to merge both accounts or change the email connected to the PRO account. Our team will assist you in ensuring that you can access and download Rank Math PRO seamlessly.

Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math

Princess
1 year, 6 months ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We can see that your PRO subscription expired last August 29, 2023.

You can purchase a new subscription from here: https://rankmath.com/content-ai/#pricing

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

RankBot
1 year, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math PRO not available for download’ is closed to new replies.