Hello,
I’m sorry to hear about the issue you’re facing with downloading the Rank Math Pro Plugin for your new sites despite having the Business subscription. To download the Rank Math Pro Plugin for your new sites, please follow these steps:
- Log into your Rank Math account on the Rank Math website.
- Navigate to your account dashboard where you can access your purchased products.
- Locate the Rank Math Pro Plugin in your account area.
- Download the Rank Math Pro Plugin zip file to your computer.
If you encounter any difficulties during this process or if you cannot find the download link, please reach out to our dedicated support team by visiting this link. Our support staff is available 24/7 and will assist you in resolving the issue promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
Best regards.
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hi,
I can only see the Free Plugin on my Dashboard, not the PRO version.
I need help!
Hello,
Thank you for contacting Rank Math support.
It seems like you purchased the subscription using a different email address. Please share the receipt you must have received from FastSpring so we can locate your account.
Looking forward to helping you.
This is the invoice number I guess: [Moved to sensitive data section]
Hello,
You have purchased the Business plan with the email address mentioned in the sensitive data section. Please let us know the preferred email address so we can merge your accounts.
Looking forward to helping you.
Hi,
Can we move everything to i************@g********, including the billing?
Let me know.
Best regards,
Carlos
Hello,
Thank you for your patience.
We have merged your accounts as requested.
Please check on your end if everything is working as expected.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
