Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
I’m afraid, this account does not have a Rank Math PRO account. It looks like you used a different email address when you bought the plugin. That’s why we can’t find your account in our system.
To help you out, we need you to send us a copy of the receipt you got from FastSpring.com, our payment provider. You can search your inbox for an email from them – please forward that email to us so we can verify your purchase and update your account.
You can share images with us by uploading them to an image hosting site like Imgur, and then sharing the generated URL with us here. To share PDFs or any other file type – you can use wetransfer.com
We appreciate your cooperation and we hope to hear from you soon.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
