Hello,
I’m sorry to hear that you are experiencing issues with your Rank Math PRO not showing in your account. If you have purchased Rank Math PRO but it is not visible in your account, please ensure that you are logged into the correct Rank Math account associated with your PRO purchase.
If you are still unable to see Rank Math PRO in your account after confirming the correct login details, you may have upgraded to PRO using a different email address. In this case, you can contact our support team through this link to merge both accounts or change the email connected to the PRO account.
If you need further assistance or have any questions, please feel free to reach out to our dedicated support team. We are available 24/7, 365 days a year to help you with any issues you may encounter.
Thank you for reaching out and for your patience.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
Installing Rank Math on a Multisite Environment » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your site: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
