Rank Math Not Saving

#681048
  • Resolved Anonymous
    Rank Math free

    Hello,

    I’ve used RankMath for quite some time and never encountered this problem before. I’m trying to change the Focus Keyword, Title, and Meta Description on this page:” https://www.kevmer.com/astoria-web-designer/ and it doesn’t save for some reason. I’m not sure why this is happening. I tried disabling WP Rocket cause I thought maybe it was a caching issue, but that didn’t work.

    Any idea why this is happening?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with Rank Math not saving the Focus Keyword, Title, and Meta Description for your page. This could be due to a few reasons, such as plugin conflicts or JavaScript-related errors.

    To troubleshoot this issue, you can start by checking for plugin conflicts. You can follow our knowledgebase article on plugin conflict to solve these conflicts.

    If you’ve already checked for plugin conflicts and still couldn’t find any, the next step would be to diagnose JavaScript-related errors. You can follow the steps outlined in this WordPress guide to check for JavaScript errors in your browser’s console.

    If you’re using the Chrome browser, you can open the Developer Tools Console Panel by navigating to More ToolsDeveloper Tools from the Chrome menu and then clicking the Console tab. Alternatively, you can use the keyboard shortcut Cmd + Option + J (in Mac) or Ctrl + Shift + J (in Windows, Linux) to open the Chrome console panel.

    If you’ve gone through these steps and are still facing issues, I recommend reaching out to the Rank Math support team for further assistance. You can contact them through their support page: Rank Math Support.

    I hope this helps! If you have any further questions or need additional assistance, feel free to let us know.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    Rank Math’s Content Analysis Tests For Archive Pages » Rank Math

    Anonymous
    Rank Math free

    Hi,
    It seems like you’re encountering an issue with RankMath where changes to the Focus Keyword, Title, and Meta Description on a specific page aren’t saving, despite attempts to disable WP Rocket to resolve any caching problems.

    This issue might stem from various causes, such as conflicts with other plugins or theme settings. To troubleshoot, consider temporarily deactivating other plugins or switching to a default theme to identify if there’s a conflict. Additionally, ensure your RankMath and WordPress versions are up to date, as outdated versions might cause compatibility issues.

    If the problem persists, reaching out to RankMath’s support team or consulting their documentation might provide specific troubleshooting steps or solutions tailored to your issue.

    Hello,

    Thanks for contacting us and we’re sorry for the trouble you’re having with Rank Math.

    There are a few possible reasons why you can’t save your SEO Title on your site. Here are some steps you can take to fix this issue:

    • Make sure that you have the latest version of Rank Math installed on your site. You can check this by going to WordPress Dashboard > Rank Math > Status & Tools > Version Control. If there is an update available, you will see a notification and a button to update the plugin
    • Check if there are any plugin conflicts that might be interfering with Rank Math. You can do this by following our plugin conflict tutorial. If you find any conflicting plugins, let us know.
    • Check if there are any JavaScript errors that might be preventing Rank Math from saving the SEO Title. You can do this by using the Chrome Developer Tools or any other browser’s developer tools. You can follow our guide on how to check JavaScript errors. If you find any errors, you can share them with us using this tool
    • Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:
      /wp-json/rankmath/v1/updateMeta
      /wp-json/rankmath/v1/updateSchemas
      /wp-json/rankmath/v1/updateRedirection
      /wp-json/rankmath/v1/getFeaturedImageId
      /wp-json/rankmath/v1/getHead

      If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.

    Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

    We hope these steps help you solve the problem. If you still can’t save your SEO Title on your site, please let us know. We’re always happy to help.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Not Saving’ is closed to new replies.