Rank Math not displaying data with a GA4 property

#653171
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    Hi, I have used Rank Math on other sites without issue. However, since I have gone over to the new GA4 property I’m not seeing any analytics within the Rank Math’s Analytics panel for this site.
    I’ve followed all of the suggestions in your various troubleshooting posts, I’ve removed and reloaded the software and installed the analytics code via RM General Settings > Analytics. I have also checked the ‘property’ settings in Google Analytics too. RM says it is connected but I’m not seeing anything?

    I hope you can help.

    Regards

    Jim

Viewing 4 replies - 1 through 4 (of 4 total)
  • Great

    1 year, 11 months ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    We have investigated this on your end and have refreshed your analytics data by deleting the old one and re-fetching new data from Google servers. Once the fetch is complete, your data should be showing on your analytics page.

    If your data is still not showing on Rank Math > Analytics after the fetch is complete, then we’d be happy to help investigate this further.

    Thank you for your patience and cooperation. Looking forward to hearing back from you.

    Anonymous

    1 year, 11 months ago

    Rank Math free

    Hi, unfortunately, I’m not seeing any data import improvement. I did try and change the settings slightly (include top losing post section) and got the following: Data import will not work for this service as sufficient permissions are not given.
    I don’t know whether this is an indication as to why I’m not getting any data?
    I can give you access to the Google Analytics panel too if that helps?

    Anonymous

    1 year, 11 months ago

    Rank Math free

    Stet my request for help. It looks like I have managed to sort it out.
    The recent Google Tag Manager change had wiped out my analytics tag rather than converting them as stated. It also turned off GA4’s automatic event monitoring, which is on by default. Grrr.

    Jim

    Great

    1 year, 11 months ago

    Hello,

    Yeah, that happens sometimes, glad you caught it. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rank Math not displaying data with a GA4 property’ is closed to new replies.