-
Hello,
The plugin causes my website to crash after updating options. I manage to deactivate it but now, my add to carts buttons do not work anymore. I can’t sell anymore.
Could you help me, please?
Thanks,
Vincent
-
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
That sounds like a weird issue. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Rank Math generate error on my website’ is closed to new replies.