Hello,
If you are experiencing issues with the Rank Math menu not opening in the Divi frontend despite testing different downgrade versions, it could be due to various reasons. One common cause could be compatibility issues between Rank Math and Divi.
To troubleshoot this issue, please ensure that you have the latest version of Rank Math installed. You can check and update the Rank Math version by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you can click on “Update Plugin” to ensure you have the latest version.
If updating Rank Math does not resolve the problem, you may need to reach out to the Rank Math support team for further assistance. You can open a support ticket here. They will be able to provide more specific guidance based on your website’s configuration.
Thank you for bringing this concern to our attention. We appreciate your patience as we work to resolve this issue for you.
Best regards
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
