Rank Math crashes author page (critical error)

#624174
  • Resolved Anonymous

    2 years, 1 month ago

    Rank Math free

    Hello.

    I am getting a critical error crash on my author pages if I have Rank Math enabled. The problem goes away when I disable Rank Math.

    I have also tried disabling all other plugins, only leaving Rank Math, but the crash still happens.

    I am using Astra theme. The site is in Norwegian.

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please share your website’s recent error logs so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you with this one.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math crashes author page (critical error)’ is closed to new replies.