Rank Math Account

#798086
  • Resolved Anonymous

    8 months, 1 week ago

    Rank Math free

    hello … I don’t remember what Rank Math account I’m using for https://rennes.okbox.fr
    I was using more than one account, and I can’t find the right one. Could you help me please. This website is connected to a Business Pro license.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    8 months, 1 week ago

    Hello,

    I’m sorry to hear about the issue you’re facing with your Rank Math account. To reconnect your website with the correct Rank Math account, follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math SEO → Dashboard → Help.
    3. Click on the Disconnect Account button to disconnect the current account.
      Disconnect account in Rank Math
    4. Next, click on the Connect Now button to connect your website to the correct Rank Math account.
      Connect Rank Math account
    5. Ensure you select the correct Rank Math account associated with your Business Pro license.
    6. Click on OK, ACTIVATE NOW to activate your Business Pro license.

    After following these steps, your website should be connected to the correct Rank Math account with the Business Pro license. If you encounter any issues or have further questions, please don’t hesitate to contact our support team. We’re here to assist you.

    Thank you for reaching out!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    Where Is My Rank Math PRO License Key?
    🌞 Summer Sale! – DISCOUNT + 2x Benefits
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    Princess

    8 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We don’t see any account that is connected to the URL you provided. I can see that okbox.fr is connected to this account. This account also had a Business plan that expired in November 2023.

    You can connect your websites to this account by following the steps below:

    Step 1: Update to the latest version of Rank Math manually

    Step 2: Disconnect your account from WordPress Dashboard → Rank Math SEO → Dashboard → Help

    Step 3: Reconnect from the same page using the same account.

    You can see all the websites connected to your account here: https://rankmath.com/my-account/websites/

    Since the subscription has expired, you will have to make a new purchase:
    https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let me know if you need my assistance with anything else.

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math Account’ is closed to new replies.