Rank Explorer Tool Not Showing Traffic Data

#719659
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    I’m facing an issue with your tool: it shows no traffic data for my site despite there being significant traffic. I’ve connected the tool correctly but may have missed a step or there’s a technical problem. Could you advise on what to check or change?

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 8 months ago

    Hello,

    We apologize for the inconvenience you’re experiencing with the Rank Explorer tool not showing traffic data for your site. To troubleshoot this issue, you can follow these steps:

    1. Reconnect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click the Reconnect link to disconnect and connect your Google Account with Rank Math once again. You can refer to this screenshot for guidance:

    Reconnect Google Account service in Rank Math

    1. Test Connections: After reconnecting your Google Account, you can check the connections between Rank Math and your Google account by clicking the Test Connections option located at the top right of the Analytics settings. If the data fetch doesn’t happen, choose Update data Manually as shown in this screenshot:

    click Test Connections

    1. Rebuild Index for Analytics: Head over to Database Tools once again and then click Rebuild Index for Analytics. You can refer to this screenshot for guidance:

    Rebuild Index for Analytics

    If these steps don’t resolve the issue, you can create an Analytics debug log file by adding a filter to your WordPress theme’s functions.php file or rank-math.php file. Once done, run the pending Scheduled Action under WordPress Dashboard → Tools → Scheduled Actions → Pending and then open a support ticket here to share the Analytics debug log file with us.

    We hope these steps help resolve the issue. If you need further assistance, please feel free to reach out.

    Thank you for bringing this to our attention!

    Sources:
    How Does Search Engine Rank Tracking Work? » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Explorer Tool Not Showing Traffic Data’ is closed to new replies.