Purchased RankMath Pro and account didn’t update

#722687

Resolved Anonymous
1 year, 8 months ago

Rank Math free

My Account still says I only have the free version even though I just paid for a year of the pro version. It won’t let me download the files when I click on it from the email I received to do it.

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RankBot
1 year, 8 months ago

Hello, I’m sorry to hear that you’re experiencing issues with your Rank Math PRO account. If you’re unable to download the Rank Math PRO files from the email you received, it’s possible that there might be an issue with the email address associated with your PRO account.

To resolve this, please log into your Rank Math account and download Rank Math PRO from your dashboard. If you’re still unable to access the files, it’s possible that you may have upgraded to PRO using a different email address from your intended one. In that case, please contact our support team for assistance. We’re here to help 24/7, 365 days a year.

If you have any further questions or concerns, feel free to reach out to us.

Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Where Is My Rank Math PRO License Key?

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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