Profile picture on RankMath

#624794
  • Resolved Anonymous
    Rank Math free

    1. why am i seeing that profile picture in my rankmath account?
    2. i never uploaded that pic in rankmath site, and that pic is not mine. how can i remove it?
    i signed into “rankmath support” using my facebook, and that facebook account has been created using a gmail id.

    my img

    img link : https://imgur.com/a/NMzi8AG
    pls see pic attached to understand my issue clearly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support. We’re sorry for the confusion about your profile picture on Rank Math.

    Your profile picture comes from a service called Gravatar.com, which lets you set a universal profile picture for your email address. Rank Math supports Gravatar, so we automatically use the picture that is linked to your email address on your account.

    If you want to change or remove your profile picture, you can do so by visiting Gravatar.com and logging in with your email address. You can then upload a new picture or delete the existing one.

    We hope this clears things up for you. Thank you for choosing Rank Math as your SEO plugin. Please let us know if you have any other questions or concerns. We’re always happy to help.

    Have a wonderful day!

    Anonymous
    Rank Math free

    thanks

    Hello,

    We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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