Product page update issue

#807161
  • Resolved Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Original question: Hi there, it seems that the change is not saved when I edit the woocommerce product page with elementor. The “update” button is still lighted even though I have clicked it… And the page notification “The system may not save your changes” when I try to close the edit page… Pls help me to figure it out, thanks a lot!

    Then I got a reply from Elementor:
    “Rank Math is currently Conflicting with Elementor.
    It’s recommended that you reach out to Rank Math to ask them to fix the issue with the Top Bar’s Update button. They are aware of it, and Elementor did reached out to ask them to fix it by submitting a Pull Request. All they need to do is to review it and merge it.”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    This is something that our team is aware and our developers are working on a fix for it.

    We recommend keeping an eye on our changelog to see when this gets released: https://rankmath.com/changelog

    Looking forward to helping you.

    Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Hi Reinelle, the issue is still here.

    Jaideep Asrani

    7 months, 3 weeks ago

    Hello,

    We released a quick Beta update with a fix for the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Product page update issue’ is closed to new replies.