Product Categories not showing in Sitemap

Hello,

I’m sorry to hear that you are facing issues with your Product Categories not showing in the Sitemap despite following various articles and troubleshooting steps. It seems like you have already checked several common causes like caching, accessibility, robots.txt, sitemap regeneration, correct setup, and .htaccess file configurations.

Regarding your question about an internal conflict with the sitemaps when the URL base has been removed via Rank Math, it’s essential to ensure that the sitemap is correctly configured after making any changes to the URL base.

To address the specific issue of Product Categories not appearing in the Sitemap, you can try the following steps:

1. Validate Your Sitemap: Use a tool like Validate XML Sitemap to confirm that your sitemap is correctly configured.

2. Include Product Categories in Sitemap: Ensure that the Product Categories are included in the sitemap settings. You can enable this option in Rank Math SEO settings under Product Categories.

3. Check Product Tags Settings: Sometimes, issues with product categories can be related to product tags settings. Make sure that the Product Tags options are correctly configured as per your requirements.

If after trying these steps, the issue persists, you can reach out to our dedicated support team by clicking here. Our team is available 24/7, 365 days a year to assist you further.

Thank you for bringing this concern to our attention. We appreciate your patience and understanding as we work to resolve this issue for you.

Warm regards.

Sources:
Why Isn’t My URL Included in the Sitemap? » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
How to Configure Sitemaps in Rank Math – Best Settings and Tips
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math

Hello,

Thanks for contacting us, and sorry for any inconvenience this might have caused you.

Please follow the steps below to see if it works for you.

#1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

#2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

#3. If the above steps doesn’t seem to work, kindly apply the following filter code to your site.

add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

Here’s how you can add filter/hook to your WordPress site:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Let us know how it goes.

Looking forward to helping you.

Thank you.

Hello,

We would like to investigate this issue further, so we need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

Thank you for your patience.

We have already forwarded it to our development team for investigation and already checking this internally.

Once we have an update about this issue, we will inform you here as well.

We really appreciate your patience in the meantime.

Looking forward to helping you.