Problems with Rank Math plugin

#744740
  • Resolved Anonymous
    Rank Math free

    I installed the Rank Math plugin, and it is causing an issue with my home page. When I activate Rank Math, it causes my home page to act weird when loading. It drops down for a second and shows some weird stuff, and then pops back up. I have tried switching themes, and it causes the same issue in a new theme when the RM plugin is installed, so I don’t think RM is incompatible with my theme. Could you help me with this issue?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear that you are facing issues with the Rank Math plugin causing problems on your homepage. It seems like there might be a conflict happening that is affecting the loading behavior of your homepage.

    To address this issue, we recommend performing a quick conflict check on your website to determine if it’s a bug or a theme/plugin conflict. You can use the Health Check plugin to do this without affecting your website visitors. Here are the steps to follow:

    1. Log into your WordPress Administrator account and navigate to the dashboard.
    2. Navigate to Plugins in the WordPress menu and then go to Add New.
    3. Search for ‘Health Check’ in the search bar, click Install Now on the Health Check & Troubleshooting plugin, and activate it.
    4. On the WordPress Menu, hover over Tools and click on the Site Health option.

    Performing this conflict check will help identify if there is a conflict causing the issue with your homepage when Rank Math is activated. If the issue persists even with only the default WordPress theme (Twenty Twenty-One) and Rank Math active, please let us know directly at our support forum so that we can assist you further.

    Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Open Site Health Tools

    Let us know if you need further assistance or have any other questions related to Rank Math.

    Sources:
    Does Installing Rank Math Slow Down My Website? » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Anonymous
    Rank Math free

    I have the Twenty Twenty-one WP theme installed and only have the Rank Math plugin on and it’s still causing an issue with my home page.

    Hello,

    Thank you for contacting Rank Math support.

    The issue seems to be related to the Frontend Stats Bar of our plugin. It shows the stats to the logged-in users in the front end. Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > Database Tools and Rebuild Index for Analytics. The issue should be resolved once the process is complete.

    You can also disable the Frontend Stats Bar in WP Dashboard > Rank Math SEO > General Settings > Analytics to fix the issue.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Thank you so much for helping me with this. It corrected itself once I completed the process.

    Hello,

    That’s great!!!

    Here is a knowledgebase article where we explained the benefits of the Frontend start bar: https://rankmath.com/kb/analytics-stats-bar/

    Do you still need our assistance with anything else or we can go ahead to close the ticket?

    We look forward to helping you.

    Anonymous
    Rank Math free

    You can close the ticket. Thanks again.

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Problems with Rank Math plugin’ is closed to new replies.