Problems with metatags

#54119
  • Resolved Anonymous

    5 years, 3 months ago

    Rank Math free

    Hi

    I am having an annoying problem so I ask you for help.

    From some days, suddenly, when I share any page (for example: https://synapticweb.it/ ), the meta tags are no longer reported in the share, these elements are missing:
    – Images I set as a sharing preview
    – also all the various meta tags, starting with the title and description …

    You can try too..

    I attach screen from Debugger screen from facebook dashboard.

    But, if i share an article from my blog (which is part of the site, for example: https://synapticweb.it/2018/07/14/come-rendere-il-tuo-sito-piu-veloce/ ) I have no problem …

    can you help me?
    Thanks!

Viewing 5 replies - 16 through 20 (of 20 total)
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  • Todd

    5 years, 2 months ago

    Rank Math free

    Hi,

    Please check now:

    This option needed to be disabled to make it work:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous

    5 years, 2 months ago

    Rank Math free

    Hi.
    I tried 4 times to share the page and several times to perform the scraping on https://developers.facebook.com/tools/debug/

    Result:

    1) After sharing the page 4 times on FB, only the first attempt went well.
    All other shares were without meta tags.

    2) I have scraped several times and never ever collected my meta tags.

    Is it possible that this problem depends on some update?

    Alberto

    5 years, 2 months ago

    Rank Math business

    Hello,

    I have seen you are using Cloudflare in your website and I saw several users with similar issues in Cloudflare support forums.

    I would suggest to check those two solutions and if none of them work, you should try to temporary disable Cloudflare and then check if the issue is solved:

    https://community.cloudflare.com/t/my-site-doesnt-display-correctly-when-sharing-to-facebook/64889

    https://community.cloudflare.com/t/why-doesnt-my-site-display-correctly-when-sharing-to-facebook/84738

    Looking forward to help you.

    Anonymous

    5 years, 1 month ago

    Rank Math free

    Hi,

    I wrote a post on the CludFlare forum, but no one replied.

    Is it possible that there is no solution for this problem?

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    We can’t comment on behalf of Cloudflare team. What we can do is to ensure that Rank math is adding the Opengraph meta on your page Source. If you test your site here: https://metatags.io you will note that the Facebook and Twitter previews are showing fine.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 16 through 20 (of 20 total)
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The ticket ‘Problems with metatags’ is closed to new replies.